Our commitment is always to offer you an exceptional experience in a safe environment. We are adapting to new measurements as needed for the benefit of you, your family, our staff members, and our community.
We are among the first hotels in the world to become "Sharecare Health Security VERIFIED® with Forbes Travel Guide (learn more here). The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place.
Our resort has been awarded the "Safe Travels" Stamp by the World Travel and Tourism Council (WTTC) as we have adopted health and hygiene global standardized protocols so our guests can experience ‘Safe Travels’.
We are proud to announce our participation in The Leading Hotels of the World’s Healthy Stays commitment that provides enhanced cleanliness standards and protocols for the company’s 430+ worldwide members.
We have been recently certified with the "Punto Limpio" Certification Program by the Secretary of Tourism, Economy, and Sustainability for our excellence in hygiene and sanitization protocols.
As of 12:01AM ET on June 12, 2022, CDC will no longer require air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight.
Visit the CDC website to learn more about all the travel requirements in place.
The Official Government of Canada travel information website states that all travelers five years of age or older must provide proof of an accepted type of molecular test result (PCR test):
Visit the Government of Canada to learn about all the travel requirements in place.
We have adjusted all the cleaning and disinfecting procedures taking into consideration official health & safety recommendations. We are motivated to adapt to the new circumstances so our guests feel safe while enjoying their vacation to the fullest.
We offer a suite for up to 7 nights free of charge for two people, provided that one or both guests have tested positive for a COVID-19 test. This benefit applies to guests whose original reservation has a minimum of four effective nights.
We offer you to acquire our travelers' insurance, which gives you access to telemedicine services, health-related coverage (including COVID-19 related incidents), and travel assistance during your stay.
